Lemon Law Attorney
A Few Considerations Before Buying a Luxury Vehicle . . .
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Most repairs and regular maintenance will probably be covered by warranty for at least the first few years, but you may still end up at the dealership fairly often, so think twice before picking one 30 miles away. You can get recommendations in online forums such as Edmunds.com. While at the dealer, ask about service: ? How many service bays are there? ? Is there expedited service for minor repair issues? ? Do they automatically set you up with a loaner car? Resolving Disputes If the mechanic at the dealer can’t or won’t fix something, make sure your complaint is noted in the service record. In case you later have a dispute with the dealer or the manufacturer, any evidence that you tried to get the problem fixed may help if you are seeking reimbursement. If you can’t resolve your differences, you have several options: ? The Better Business Bureau’s Auto Line program ( http://www.dr.bbb.org/autoline/ ) and your local consumer protection office may be able to mediate disputes. ? Check for a manufacturer’s hotline in the owner’s manual. Some luxury carmakers investigate complaints called in by owners. ? If none of the above works, you can take a dealer or manufacturer to small-claims court or hire a lemon law attorney. |
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