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Into the Red With Luxury

The sticker on the window of a 2006 Range Rover Sport HSE parked inside Rosenthal Jaguar at Tysons Corner lists a few choice selling points: a child seat sensor, voice-activated controls and heated windshield washer jets -- all for an asking price of $59,350. A more comprehensive list for buyers to consider might read something like this: $1,741 for a new headlight, $600 to replace a cracked windshield -- and the instant respect of valets and your little brother's friends. Call it the unconscious cost-benefit analysis of the luxury car buyer. It's a calculus more of us find ourselves making. Luxury vehicle sales

One Stop Car Shopping Online

Car buying can be a chore regardless of whether you're buying a new or used vehicle. But now the Better Business Bureau is trying to make the whole experience a lot easier. They're teaming up with J.D. Power and Associates on their website to create a one-stop shopping center for car buying. You can use the J.D. Power information to view their ratings for a vehicle. Then you can check up on a local dealership with the BBB's ratings. Once you've decided on the kind of vehicle you want from the Power ratings, you type in your zipcode and indicate how far

Lexus requires all certified cars to include histories.

Starting Monday, May 1, Lexus Division will require sales of its certified used cars and trucks to include vehicle history reports from Carfax Inc. Executives of the luxury brand say the policy will help its dealers comply with a new California law called the Car Buyer's Bill of Rights. Other states are considering similar measures. The California law takes effect July 1. Among other things, it seeks to...

Roadside Distraction: The Trouble With RVs

Mary Lou and Herb Humphries sold their home in Massachusetts last July to travel the country full time in a new, nearly $500,000 motor home. But so far, they haven't gone much farther than the dealership lot. Since they bought the luxury Beaver Patriot Thunder, made by Monaco Coach Corp., they have faced problem after problem, including burned-out fuses, mold, misaligned doors, and a broken alternator that caused a breakdown on the highway last fall. Since buying the motor home last August, the Humphries, who live in the coach, have split most of their time between the dealership and the manufacturer's

More bends in legal road for Benz case.

The price of your typical Mercedes-Benz CL55 ran about $120,000 just five years ago. And it was the price Akron resident Tom Ulrich paid for his new ride in 2002. Today, Ulrich's car is worth about $500,000, although most of that could go to Ulrich's attorneys. For nearly five years, Ulrich has battled Mercedes-Benz in court, contending his luxury sedan is really a lemon dressed in high-gloss paint and a rich interior. This week, the...

Revolution or Evolution for Law Libraries?

We have read and been told that the old days of beautiful, comfortable, completely stocked law firm libraries are gone and are being replaced by electronic, streamlined "convenience store" special libraries where attorneys go just to look something up quickly. The conventional wisdom is that online, compact libraries are much more cost-effective for the firm. That may be true, but there is one big problem with this scenario: Attorneys and administrators don't always share the same opinion about how a law firm library is used and what types of resources make up the tools of the trade today. How does

A new car shouldn’t need repainting before it’s sold

QUESTION: About a month after I purchased a new luxury sedan, it got dinged in a parking lot, resulting in a small dent and chipped paint in the left rear quarter panel. I took the car to a body shop for repairs and learned there that the left rear door and quarter panel had been repaired previously. I contacted the dealership and was told the car had arrived with defective factory paint. The dealer had the left rear door and quarter panel repainted at a collision and paint center at a cost of $551.65. I was not told about that

Buying and Selling a Car

Mary Butler is managing editor at cars.com. She has more than a decade of automotive and personal finance experience and looks to empower auto shoppers so that they can make smart financial decisions. Very much a consumer advocate, Mary was part of the site development team that launched cars.com in June 1998. This discussion was about buying and selling a car. The transcript follows below. Editor's Note: Washingtonpost.com moderators retain editorial control over Live Online discussions and choose the most relevant questions for guests and hosts; guests and hosts can decline to answer questions. _____________ washingtonpost.com: Good afternoon! Welcome to this

U.S. District Court of Eastern Virginia case summaries

A Virginia plaintiff who is suing a Subaru dealership over a vehicle allegedly purchased in Virginia but inadequately serviced in Kensington, Md., has his consumer protection suit transferred from federal court in Virginia to federal court in Maryland. Plaintiff sues under the Virginia lemon law, the Magnuson-Moss Federal Trade Commission Act, the Virginia Uniform Commercial Code and the Virginia Consumer Protection Act. He seeks damages in the amount of the "full purchase price" of the vehicle, plus collateral charges and finance charges; incidental and consequential damages; treble damages under the Virginia Consumer Protection Act and costs and attorney's fees. It

The Orange County Register, Calif., What’s Your Problem column.

It's no fun getting a lemon for a car. Just ask Marci Shumaker. A few months after buying a Ford Explorer in early 2004, the SUV's engine would rumble and lurch forward seconds after acceleration, she said. Honoring the new-car warranty, the dealer tried to fix it. But a few weeks after getting her car back, the SUV hiccupped, again. The "hesitation and surging" of the vehicle almost caused an...

Proposal To Hold Utility Liable For Storm Damages

Mother nature knocks out the power, but Uncle Sam still collects the bills. Now lawmakers in Westchester are fighting to make utilities refund customers who lose power or services during major outages. Hundreds of dollars of food had to be thrown away in the Eagans home in Harrison. The Marinos

Saying goodbye to the Nissan 350Z.(News)(Product/Service Evaluation)

With heavy hearts and deep regret we bid our fair Nissan 350Z adieu: heavy hearts that our time together has come so quickly to a close, and regret that we did not-could not-effectively maximize our time with its Daytona Blue aspect. And yet we should not be sad, as adventures

Asbury Park Press, N.J., Trouble Shooter Column.

I have been trying to resolve a $36 bill from a shipping carrier for more than a year. I had purchased a cell phone on Nov. 2, 2001, under a contract that it must be delivered no later than Nov. 5, 2001. The phone was not delivered as promised.

Not All Car Owners Succeed under Washington's Lemon Law.

-Tammie Dahinden walked away from her arbitration hearing confident she had made her case, sure she was on her way to unloading a car with chronic brake problems. But when the arbitrator's certified letter arrived a couple of weeks after the July 17 hearing, Dahinden was disappointed to learn she

Beth Lindstrom, Office Of Consumer Affairs

Beth Lindstrom from the state Office of Consumer Affairs answers viewers' consumer questions. Why do many retail stores request to see my receipt before I leave the store? Sounds like a store policy, for security reasons, if they are not bagging items. If you are real curious go ask the

The Sacramento Bee, Calif., Dan Walters Column.

You're cruising the local auto mall one Sunday when a fire-engine-red Whizmobile sports car catches your eye and makes your heart beat faster. You slip behind the wheel -- just to try it out for size, mind you -- but find yourself an hour later signing purchase papers after

Helping The Buyer Be Wary

FOR a major towing operator in Tuckahoe, business was thriving. Each morning, a tow-truck operator would lie in wait for unsuspecting drivers who parked at a local supermarket lot while visiting the nearby post office. By the time the letter slipped through the slot, the car had been slipped onto

House trade committee inches closer to approving 'lemon' law.

The House of Representatives committee on trade and industry has inched closer to approving a bill seeking to provide the basis for the replacement or refund of defective brand-new vehicles. This as the committee's technical working group has come up with a draft substitute bill... Source : accessmylibrary.com

Court Of Appeals Upholds Changes In State's Lemon Law

The state's Court of Appeals has upheld important consumer protections in the New Car Lemon Law. In a decision issued Thursday, New York State's highest court rejected a challenge by automobile manufacturers DaimlerChrysler, General Motors and Saturn to a change in Lemon Law policy implemented by the Attorney General's office in

MTD Self-Propelled Lawn Mowers

Wallace of Newton AL (03/17/07) I purchased a yard machine 12.5 hpLT riding lawn mower made by MTD in the late 1990's. The owners manual has been lost. I went to the internet to down load a new one. The MTD website does not show the model or sn of my
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