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Into the Red With Luxury

The sticker on the window of a 2006 Range Rover Sport HSE parked inside Rosenthal Jaguar at Tysons Corner lists a few choice selling points: a child seat sensor, voice-activated controls and heated windshield washer jets -- all for an asking price of $59,350. A more comprehensive list for buyers to consider might read something like this: $1,741 for a new headlight, $600 to replace a cracked windshield -- and the instant respect of valets and your little brother's friends. Call it the unconscious cost-benefit analysis of the luxury car buyer. It's a calculus more of us find ourselves making. Luxury vehicle sales

One Stop Car Shopping Online

Car buying can be a chore regardless of whether you're buying a new or used vehicle. But now the Better Business Bureau is trying to make the whole experience a lot easier. They're teaming up with J.D. Power and Associates on their website to create a one-stop shopping center for car buying. You can use the J.D. Power information to view their ratings for a vehicle. Then you can check up on a local dealership with the BBB's ratings. Once you've decided on the kind of vehicle you want from the Power ratings, you type in your zipcode and indicate how far

Lexus requires all certified cars to include histories.

Starting Monday, May 1, Lexus Division will require sales of its certified used cars and trucks to include vehicle history reports from Carfax Inc. Executives of the luxury brand say the policy will help its dealers comply with a new California law called the Car Buyer's Bill of Rights. Other states are considering similar measures. The California law takes effect July 1. Among other things, it seeks to...

Roadside Distraction: The Trouble With RVs

Mary Lou and Herb Humphries sold their home in Massachusetts last July to travel the country full time in a new, nearly $500,000 motor home. But so far, they haven't gone much farther than the dealership lot. Since they bought the luxury Beaver Patriot Thunder, made by Monaco Coach Corp., they have faced problem after problem, including burned-out fuses, mold, misaligned doors, and a broken alternator that caused a breakdown on the highway last fall. Since buying the motor home last August, the Humphries, who live in the coach, have split most of their time between the dealership and the manufacturer's

More bends in legal road for Benz case.

The price of your typical Mercedes-Benz CL55 ran about $120,000 just five years ago. And it was the price Akron resident Tom Ulrich paid for his new ride in 2002. Today, Ulrich's car is worth about $500,000, although most of that could go to Ulrich's attorneys. For nearly five years, Ulrich has battled Mercedes-Benz in court, contending his luxury sedan is really a lemon dressed in high-gloss paint and a rich interior. This week, the...

Revolution or Evolution for Law Libraries?

We have read and been told that the old days of beautiful, comfortable, completely stocked law firm libraries are gone and are being replaced by electronic, streamlined "convenience store" special libraries where attorneys go just to look something up quickly. The conventional wisdom is that online, compact libraries are much more cost-effective for the firm. That may be true, but there is one big problem with this scenario: Attorneys and administrators don't always share the same opinion about how a law firm library is used and what types of resources make up the tools of the trade today. How does

A new car shouldn’t need repainting before it’s sold

QUESTION: About a month after I purchased a new luxury sedan, it got dinged in a parking lot, resulting in a small dent and chipped paint in the left rear quarter panel. I took the car to a body shop for repairs and learned there that the left rear door and quarter panel had been repaired previously. I contacted the dealership and was told the car had arrived with defective factory paint. The dealer had the left rear door and quarter panel repainted at a collision and paint center at a cost of $551.65. I was not told about that

Buying and Selling a Car

Mary Butler is managing editor at cars.com. She has more than a decade of automotive and personal finance experience and looks to empower auto shoppers so that they can make smart financial decisions. Very much a consumer advocate, Mary was part of the site development team that launched cars.com in June 1998. This discussion was about buying and selling a car. The transcript follows below. Editor's Note: Washingtonpost.com moderators retain editorial control over Live Online discussions and choose the most relevant questions for guests and hosts; guests and hosts can decline to answer questions. _____________ washingtonpost.com: Good afternoon! Welcome to this

U.S. District Court of Eastern Virginia case summaries

A Virginia plaintiff who is suing a Subaru dealership over a vehicle allegedly purchased in Virginia but inadequately serviced in Kensington, Md., has his consumer protection suit transferred from federal court in Virginia to federal court in Maryland. Plaintiff sues under the Virginia lemon law, the Magnuson-Moss Federal Trade Commission Act, the Virginia Uniform Commercial Code and the Virginia Consumer Protection Act. He seeks damages in the amount of the "full purchase price" of the vehicle, plus collateral charges and finance charges; incidental and consequential damages; treble damages under the Virginia Consumer Protection Act and costs and attorney's fees. It

The Orange County Register, Calif., What’s Your Problem column.

It's no fun getting a lemon for a car. Just ask Marci Shumaker. A few months after buying a Ford Explorer in early 2004, the SUV's engine would rumble and lurch forward seconds after acceleration, she said. Honoring the new-car warranty, the dealer tried to fix it. But a few weeks after getting her car back, the SUV hiccupped, again. The "hesitation and surging" of the vehicle almost caused an...

New Jersey Launches Biggest Auto Fraud Case in State History.

Sixteen New Jersey auto dealerships owned by Robert G. Ciasulli, including eight in Little Falls, have been charged with cheating customers in what state regulators say is the biggest auto fraud case in state history. In a 23-count complaint filed in Superior Court in Paterson, Ciasulli-owned dealerships were charged with

Make Lemonade From Your Lemon

If you drive a lemon off the lot, nowadays you have a good option for solving your beef with the car maker: arbitration. But there's a right way to do it and a wrong way. Scott Taylor learned that lesson the hard way. In late 2001, Taylor, the president

California Passes Power Plant Construction Measure.

Hoping to protect the rest of the state from skyrocketing electricity rates already plaguing San Diego, the state Legislature Thursday night approved a bill creating a new fast-track approach for the construction of additional power plants in California. As they worked toward a close of their 1999-2000 session, lawmakers also

RV makers accept plan for arbitration.

Feb. 18--RV buyers have a new way to settle warranty disputes with four major motor home makers who have agreed to use the state's arbitration system. The change means RV buyers can address defects under the state's lemon law without hiring an attorney and within 40 days of filing a

Smog certificate required when ownership changes

QUESTION: I recently bought a vehicle from a private party and the seller did not provide me with a smog inspection certificate. The DMV would not allow me to register the car without one, so I paid to have the inspection done and sent the invoice to the seller. He

Court ruling could affect consumer statute

Garcia remains behind the wheel of the car with a troubled transmission primarily because of two words. When she told Mazda in a letter that she was invoking the state's lemon law to replace her Tribute because of persistent problems, according to court records, Garcia failed to spell out that

Thursday midday: summer forecast

Good news for municipalities, bad news for school districts. Monroe County municipalities won't be charged a fee hike for 911. but school districts face an increase. The sun is shining and the weather is warm. No, it's not August. It's October. You won't believe the forecast for the weekend. This letter writer

Internet Problems Top Consumer Complaints

ALBANY--In observance of National Consumer Protection Week, Attorney General Eliot Spitzer has issued an annual "top 10" list of consumer complaints to his office. For the first time, Internet problems were the top statewide consumer complaint. According to an analysis of more than 51,000 written consumer complaints in 2005, credit and

Ralph Goldstein Dies; Queens Assemblyman

Assemblyman Ralph Goldstein, a Queens Democrat who served in the Legislature since 1976, died Wednesday at Albany Medical Center Hospital after suffering a heart attack Tuesday night. He was 64 years old. Mr. Goldstein had just left an Albany dinner honoring state legislators with a decade or more of service

FORAGING; 90,000 Miles, $2,500, and It Runs

WHATEVER happened to planned obsolescence? R. D. Sand's Original New York Auto Auction seems never to have heard of it. Four times a week, it auctions off cars that have been around the block more than a few times. One recent Saturday morning, in the auction's parking lot in Hollis,



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