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Into the Red With Luxury

The sticker on the window of a 2006 Range Rover Sport HSE parked inside Rosenthal Jaguar at Tysons Corner lists a few choice selling points: a child seat sensor, voice-activated controls and heated windshield washer jets -- all for an asking price of $59,350. A more comprehensive list for buyers to consider might read something like this: $1,741 for a new headlight, $600 to replace a cracked windshield -- and the instant respect of valets and your little brother's friends. Call it the unconscious cost-benefit analysis of the luxury car buyer. It's a calculus more of us find ourselves making. Luxury vehicle sales

One Stop Car Shopping Online

Car buying can be a chore regardless of whether you're buying a new or used vehicle. But now the Better Business Bureau is trying to make the whole experience a lot easier. They're teaming up with J.D. Power and Associates on their website to create a one-stop shopping center for car buying. You can use the J.D. Power information to view their ratings for a vehicle. Then you can check up on a local dealership with the BBB's ratings. Once you've decided on the kind of vehicle you want from the Power ratings, you type in your zipcode and indicate how far

Lexus requires all certified cars to include histories.

Starting Monday, May 1, Lexus Division will require sales of its certified used cars and trucks to include vehicle history reports from Carfax Inc. Executives of the luxury brand say the policy will help its dealers comply with a new California law called the Car Buyer's Bill of Rights. Other states are considering similar measures. The California law takes effect July 1. Among other things, it seeks to...

Roadside Distraction: The Trouble With RVs

Mary Lou and Herb Humphries sold their home in Massachusetts last July to travel the country full time in a new, nearly $500,000 motor home. But so far, they haven't gone much farther than the dealership lot. Since they bought the luxury Beaver Patriot Thunder, made by Monaco Coach Corp., they have faced problem after problem, including burned-out fuses, mold, misaligned doors, and a broken alternator that caused a breakdown on the highway last fall. Since buying the motor home last August, the Humphries, who live in the coach, have split most of their time between the dealership and the manufacturer's

More bends in legal road for Benz case.

The price of your typical Mercedes-Benz CL55 ran about $120,000 just five years ago. And it was the price Akron resident Tom Ulrich paid for his new ride in 2002. Today, Ulrich's car is worth about $500,000, although most of that could go to Ulrich's attorneys. For nearly five years, Ulrich has battled Mercedes-Benz in court, contending his luxury sedan is really a lemon dressed in high-gloss paint and a rich interior. This week, the...

Revolution or Evolution for Law Libraries?

We have read and been told that the old days of beautiful, comfortable, completely stocked law firm libraries are gone and are being replaced by electronic, streamlined "convenience store" special libraries where attorneys go just to look something up quickly. The conventional wisdom is that online, compact libraries are much more cost-effective for the firm. That may be true, but there is one big problem with this scenario: Attorneys and administrators don't always share the same opinion about how a law firm library is used and what types of resources make up the tools of the trade today. How does

A new car shouldn’t need repainting before it’s sold

QUESTION: About a month after I purchased a new luxury sedan, it got dinged in a parking lot, resulting in a small dent and chipped paint in the left rear quarter panel. I took the car to a body shop for repairs and learned there that the left rear door and quarter panel had been repaired previously. I contacted the dealership and was told the car had arrived with defective factory paint. The dealer had the left rear door and quarter panel repainted at a collision and paint center at a cost of $551.65. I was not told about that

Buying and Selling a Car

Mary Butler is managing editor at cars.com. She has more than a decade of automotive and personal finance experience and looks to empower auto shoppers so that they can make smart financial decisions. Very much a consumer advocate, Mary was part of the site development team that launched cars.com in June 1998. This discussion was about buying and selling a car. The transcript follows below. Editor's Note: Washingtonpost.com moderators retain editorial control over Live Online discussions and choose the most relevant questions for guests and hosts; guests and hosts can decline to answer questions. _____________ washingtonpost.com: Good afternoon! Welcome to this

U.S. District Court of Eastern Virginia case summaries

A Virginia plaintiff who is suing a Subaru dealership over a vehicle allegedly purchased in Virginia but inadequately serviced in Kensington, Md., has his consumer protection suit transferred from federal court in Virginia to federal court in Maryland. Plaintiff sues under the Virginia lemon law, the Magnuson-Moss Federal Trade Commission Act, the Virginia Uniform Commercial Code and the Virginia Consumer Protection Act. He seeks damages in the amount of the "full purchase price" of the vehicle, plus collateral charges and finance charges; incidental and consequential damages; treble damages under the Virginia Consumer Protection Act and costs and attorney's fees. It

The Orange County Register, Calif., What’s Your Problem column.

It's no fun getting a lemon for a car. Just ask Marci Shumaker. A few months after buying a Ford Explorer in early 2004, the SUV's engine would rumble and lurch forward seconds after acceleration, she said. Honoring the new-car warranty, the dealer tried to fix it. But a few weeks after getting her car back, the SUV hiccupped, again. The "hesitation and surging" of the vehicle almost caused an...

Seniors Warned of Telemarketers' Attempts to Focus on Them.

-In her 29 years of service with the Broward County Consumer Affairs Division, Lelia Roberts has seen countless seniors ripped off by auto mechanics, prescription drug programs, telemarketers and other companies looking to make a quick buck. Roberts, who is supervisor of Broward's Consumer Protection Department, visited the Herbert Sadkin

State high courts tackle punitives.

Punitive damages are under attack again, this time in state supreme courts. The Center for Constitutional Litigation (CCL)--building on expertise it developed in U.S. Supreme Court cases like State Farm v. Campbell, Cooper v. Leatherman, and BMW v. Gore---is helping defend plaintiffs' rights to seek punitive damages. Three recent cases

California on leading edge of new form of political warfare.

People out here love to try new things. They put an actor on the road to the White House, launched Trader Joe's and the hula hoop, triggered a national tax-cut movement, and gave us the Grateful Dead. And now they are at it again. They seem poised to treat their

Car makers say lemon law must be 'balanced'.

Automakers yesterday pledged support for a proposed law on "lemon" cars but said legislators must "balance" consumer protection with the interest of motor vehicle assemblers. Elizabeth H. Lee, president of the Chamber of Automotive Manufacturers of the Philippines, Inc. (CAMPI), noted the need for a "voluntary, orderly, expedient, and inexpensive"...

Agency chief faces foreclosure

A foreclosure action has been filed on the home of Gerard A. Randall Jr., chief executive officer of the Private Industry Council of Milwaukee County and a member of the University of Wisconsin Board of Regents. Randall, who oversees a $25.8 million budget at the job training and work force development

METRO DATELINE; King Requests Equal Time ALBANY (AP)-

Peter King, the Republican candidate for attorney general, says radio and television stations that have carried public service announcements by his incumbent opponent, Robert Abrams, should give him equal air time. One station, WCBS-TV in New York City, has agreed. Mr. King's attorney, Paul Macielak, wrote to stations across the

Avoid these hurricane transplants.

Mar. 12--The Oregon Auto Dealers Association suspects hurricane-damaged cars from the South may soon turn up in the Northwest for sale to unsuspecting buyers. "There are none yet we can confirm, but we have two dealers now who think they got flood-damaged cars," says Greg Remensperger, the association's executive vice

Implement anti-lemon law to save money, urges solon.

AN ADMINISTRATION congressman yesterday called for the full implementation of a 2003 law that features, among other things, an "anti-lemon provision" to ensure the quality of the goods, projects and services bought by the government. Rep. Rolando Andaya Jr. (LP, Camarines Sur)...

Asbury Park Press, N.J., Trouble Shooter Column.

I have been trying to resolve a $36 bill from a shipping carrier for more than a year. I had purchased a cell phone on Nov. 2, 2001, under a contract that it must be delivered no later than Nov. 5, 2001. The phone was not delivered as promised.

Carlos of Spring Hill FL writes (7/27/01):

Pontiac Montano wagon. Passenger rear door recalled, same door in for repairs 5 different times. Still does not operate as it was supposed to do. We were told we were beyond warranty and did not complain about problem. Wagon was taken for repairs 5 separate times, that itself makes a



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