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Into the Red With Luxury

The sticker on the window of a 2006 Range Rover Sport HSE parked inside Rosenthal Jaguar at Tysons Corner lists a few choice selling points: a child seat sensor, voice-activated controls and heated windshield washer jets -- all for an asking price of $59,350. A more comprehensive list for buyers to consider might read something like this: $1,741 for a new headlight, $600 to replace a cracked windshield -- and the instant respect of valets and your little brother's friends. Call it the unconscious cost-benefit analysis of the luxury car buyer. It's a calculus more of us find ourselves making. Luxury vehicle sales

One Stop Car Shopping Online

Car buying can be a chore regardless of whether you're buying a new or used vehicle. But now the Better Business Bureau is trying to make the whole experience a lot easier. They're teaming up with J.D. Power and Associates on their website to create a one-stop shopping center for car buying. You can use the J.D. Power information to view their ratings for a vehicle. Then you can check up on a local dealership with the BBB's ratings. Once you've decided on the kind of vehicle you want from the Power ratings, you type in your zipcode and indicate how far

Lexus requires all certified cars to include histories.

Starting Monday, May 1, Lexus Division will require sales of its certified used cars and trucks to include vehicle history reports from Carfax Inc. Executives of the luxury brand say the policy will help its dealers comply with a new California law called the Car Buyer's Bill of Rights. Other states are considering similar measures. The California law takes effect July 1. Among other things, it seeks to...

Roadside Distraction: The Trouble With RVs

Mary Lou and Herb Humphries sold their home in Massachusetts last July to travel the country full time in a new, nearly $500,000 motor home. But so far, they haven't gone much farther than the dealership lot. Since they bought the luxury Beaver Patriot Thunder, made by Monaco Coach Corp., they have faced problem after problem, including burned-out fuses, mold, misaligned doors, and a broken alternator that caused a breakdown on the highway last fall. Since buying the motor home last August, the Humphries, who live in the coach, have split most of their time between the dealership and the manufacturer's

More bends in legal road for Benz case.

The price of your typical Mercedes-Benz CL55 ran about $120,000 just five years ago. And it was the price Akron resident Tom Ulrich paid for his new ride in 2002. Today, Ulrich's car is worth about $500,000, although most of that could go to Ulrich's attorneys. For nearly five years, Ulrich has battled Mercedes-Benz in court, contending his luxury sedan is really a lemon dressed in high-gloss paint and a rich interior. This week, the...

Revolution or Evolution for Law Libraries?

We have read and been told that the old days of beautiful, comfortable, completely stocked law firm libraries are gone and are being replaced by electronic, streamlined "convenience store" special libraries where attorneys go just to look something up quickly. The conventional wisdom is that online, compact libraries are much more cost-effective for the firm. That may be true, but there is one big problem with this scenario: Attorneys and administrators don't always share the same opinion about how a law firm library is used and what types of resources make up the tools of the trade today. How does

A new car shouldn’t need repainting before it’s sold

QUESTION: About a month after I purchased a new luxury sedan, it got dinged in a parking lot, resulting in a small dent and chipped paint in the left rear quarter panel. I took the car to a body shop for repairs and learned there that the left rear door and quarter panel had been repaired previously. I contacted the dealership and was told the car had arrived with defective factory paint. The dealer had the left rear door and quarter panel repainted at a collision and paint center at a cost of $551.65. I was not told about that

Buying and Selling a Car

Mary Butler is managing editor at cars.com. She has more than a decade of automotive and personal finance experience and looks to empower auto shoppers so that they can make smart financial decisions. Very much a consumer advocate, Mary was part of the site development team that launched cars.com in June 1998. This discussion was about buying and selling a car. The transcript follows below. Editor's Note: Washingtonpost.com moderators retain editorial control over Live Online discussions and choose the most relevant questions for guests and hosts; guests and hosts can decline to answer questions. _____________ washingtonpost.com: Good afternoon! Welcome to this

U.S. District Court of Eastern Virginia case summaries

A Virginia plaintiff who is suing a Subaru dealership over a vehicle allegedly purchased in Virginia but inadequately serviced in Kensington, Md., has his consumer protection suit transferred from federal court in Virginia to federal court in Maryland. Plaintiff sues under the Virginia lemon law, the Magnuson-Moss Federal Trade Commission Act, the Virginia Uniform Commercial Code and the Virginia Consumer Protection Act. He seeks damages in the amount of the "full purchase price" of the vehicle, plus collateral charges and finance charges; incidental and consequential damages; treble damages under the Virginia Consumer Protection Act and costs and attorney's fees. It

The Orange County Register, Calif., What’s Your Problem column.

It's no fun getting a lemon for a car. Just ask Marci Shumaker. A few months after buying a Ford Explorer in early 2004, the SUV's engine would rumble and lurch forward seconds after acceleration, she said. Honoring the new-car warranty, the dealer tried to fix it. But a few weeks after getting her car back, the SUV hiccupped, again. The "hesitation and surging" of the vehicle almost caused an...

Miscellaneous Problems

I leased a 2000 Dodge Durango from West Oaks Dodge in Westlake Village CA. On the day after I drove it off of the lot, the after-market leather trim on all four door panels started coming off. The dealership repaired it, no problem. Then one day as I was using

New car's a lemon? Help is on the way.(Brief Article)

Q My new car is giving me nothing but trouble, and I can't get the problems resolved, so I want to assert my lemon-law rights. How should I proceed? A A good place to begin is at the Better Business Bureau site, www.lemonlaw.bbb. org. If the manufacturer of your...

Auto Dealers Are Accused Of Cheating 286 Buyers

New Jersey officials sued 16 car dealerships owned or operated by the same businessman today, accusing them of cheating customers out of $350,000 over the past six years. With the state attorney general, John J. Farmer Jr., providing an introduction and an imposing backdrop during a news conference here, New

Missouri Court of Appeals Summaries of Opinions: May 7, 2005.

The Director of Revenue ("Director") revoked the license of Brian Callanan ("Driver") after he was pulled over for driving while intoxicated. Driver filed a Petition for Trial De Novo and his case was considered on May 25, 2004. The Commissioner determined that the police report was not credible or reliable

Actress's suit against builder over Austin, Texas, home ends in victory.

It was a Hollywood ending for Sandra Bullock. In the movie star's dispute with her builder over a dream-home-turned-nightmare, a jury on Thursday awarded Bullock an estimated $6.58 million plus nearly $1.4 million in attorney fees. Bullock said in a statement read by one of her lawyers that she

Car firms push for fair, reasonable 'lemon law'.

Car companies and dealers are pushing for a fair and reasonable "lemon law" even as they say a lot of work is needed to come up with one that balances the interests of motor vehicle companies and consumers. Diamond Motor Corp. President George Blaylock told the Senate panel on trade

Council will commit to sustainability

James Sherman sat on the couch in his Montclair home and attempted to explain environmental sustainability. Sherman, an environmental attorney and chairman of the Montclair Environmental Commission, got as far as a broad definition of making the environment more comfortable with less stress over a long period of time when he

Cost of buggy software grows as U.S. grows ever more dependent on technology.

Teddy Benson's high-tech home in Celebration, Fla., features a wireless computer network for his son's PC and his own Tablet PC, a media PC with built-in TV and DVD recorder, and a Segway personal electronic vehicle. But, from time to time, there are glitches that make his "Smart House" seem

Home Lemon Law Now Offered to Provide Cost-Free Legal Help to Home Owners with Construction and Remodeling Problems

Kimmel & Silverman, a nationally recognized automotive lemon law and consumer advocacy firm, has opened the nation's first ever home lemon law practice, dedicated to providing legal assistance to home owners who suffer defects related to new construction, renovation, and installation of major components. The firm has created a new

Richmond Times-Dispatch, Va., Consumer Watch Column.

Jul. 8--A reader asked if he could compel a manufacturer to repair his central air conditioner after the warranty expired because his repair person discovered a defect that probably existed when he bought it. Another consumer wanted to know what her options were if she purchased an upgraded on-site computer



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